Shipping Policy

• All jewellery is carefully packaged to avoid any form of damage.
• JewelMaze delivers products internationally, all throughout the world.
• JewelMaze sends all packages via reputed courier services such as XpressBees, ShipDelight, ECom, Delhivery, Blue Dart, First Flight, India Post etc.
• JewelMaze insures each purchase during the time it is in transit until it is delivered to you. We require a signature for any product delivered, at which responsibility for your purchased product passes to you. If you have specified a recipient who is not you for delivery purpose (for example as a gift) then you accept that evidence of a signature by them. This is an evidence of delivery and fulfillment by JewelMaze and transfer of responsibility in the same way.

         REFUND:

• Refund will be given on Damage & Wrong Products Only.
• Complaints will be raise within 3 days time only after receiving the product.
• Note - Maximum liability of refund is upto order value only 

       REPLACEMENT:

• Replacement will be given on Damage & Wrong Products Only.
• Complaints will be raise within 3 days time only after receiving the product.

         DON'T LIKE / NOT NEEDED ANYMORE:

• In case of the product not meeting your requirements or expectations but does not involve any error on our part, you may choose to raise a return / replacement request within 3 days of the order which is NOT Used or Damaged in any way.
• Upon receipt of the order back to us, we will issue the refund / replacement of the same after DEDUCTING SHIPPING FEES + Re-Stocking FEE @ 25% of Order Value.

       SHIPPING:

• Delivery Timeline - within 2 days
• FREE Shipping On PREPAID Order 
• COD Available At Rs.49/- EXTRA Shipping Charge